At TMWINGS, we want you to be completely satisfied with your purchase. If you're not, you can request a return or exchange within 30 days of receiving your order. Items must be in their original packaging and unused to qualify. Once we receive your return, we will process your refund or exchange within 5-7 business days.

All TMWINGS products come with a 1-year warranty. If any quality issues arise during the warranty period, our team is here to help. Contact us to arrange a repair or replacement, and we'll ensure your product is fixed or replaced at no additional cost to you.

If your order arrives with missing parts, don’t worry. Just contact our customer service team, and we will promptly ship the missing components to you free of charge. Our goal is to ensure you receive a complete and fully functional product.

Once your order is shipped, you’ll receive an email with a tracking number. This allows you to track your package every step of the way. If you encounter any shipping issues, such as delays or lost items, please reach out to us, and we will resolve the issue as quickly as possible.